Xfinity Authenticator

The Xfinity Authenticator app helps keep your information safe even if someone gains unwanted access to your Xfinity ID. This extra layer of security helps prevent anyone who does not have your permission from signing into your Xfinity account.

Authenticator works with our Two-Step Verification, so it's easy to approve sign-in requests with your fingerprint.

Xfinity Authenticator is available to all Xfinity customers.

Key Features

• Receive a push notification when unrecognized devices attempt to sign into your account

• Easily approve sign-in requests with your fingerprint

• Verify your mobile phone number and personal email address

• Securely create Two-Step Verification codes from most supported providers

• Manage sign-in requests from multiple Xfinity users and third-party accounts on one device

Requirements

• Xfinity ID

• Verified mobile phone number and personal email address

Get Help Signing In

• Create an Xfinity ID: xfinity.com/getstarted

• Look up your existing Xfinity ID (email, mobile phone, or username): xfinity.com/id

• Reset your Xfinity password: xfinity.com/password

• Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference